A cadence that respects your time.
Four steps from first email to ongoing posture. The same cadence runs across cybersecurity, IT, websites, and event AV. No mystery, no consulting theatre, and no engineer handoff between sales and delivery.
Discovery, scope, deliver, sustain.
Every engagement, every practice, every size.
30-minute call
Free, no commitment. We listen to the problem in your own words, ask the questions a senior engineer would ask on day one, and frame what a scoped engagement would look like. If you are not a fit for us, we say so on the call.
Fixed-fee proposal
A written proposal with concrete deliverables, the named senior engineer, a committed timeline, and one price. No retainer minimums hidden in fine print, no per-hour scope creep. You see and agree to the number before signature.
Senior execution
The engineer who scoped delivers the work. You have their direct contact, not a ticketing-system address. We provide weekly status updates by default and end every engagement with a written closeout document.
Ongoing posture
For managed retainers, we run quarterly business reviews against the maturity targets we set during scope. For one-off projects, we hand off documentation a successor team can read in an afternoon. Nothing tribal, nothing locked in our heads.
What you get, and what you don't.
Stated up front so the engagement runs without surprises.
What you get
- A named senior engineer as your primary contact
- A fixed-fee scope agreed in writing before any delivery
- Weekly status during active delivery; quarterly during sustainment
- A written closeout document and runbook on every engagement
- Compliance mapping to NIST CSF 2.0, CIS Controls, and CyberSecure Canada
- Vendor-neutral tool recommendations — we never take kickbacks
What we don't do
- Hand delivery to a junior engineer after sales sign-off
- Bill by the hour for delivery work on fixed-fee scopes
- Lock you into multi-year contracts or auto-renewing retainers
- Resell tools we earn referral fees on without disclosing it
- Run scope creep mid-engagement — change orders are written
- Hide behind a ticketing portal between the work and the engineer
Questions, answered.
Do you charge for the discovery call?
No. The 30-minute discovery call and any subsequent scoping conversations are free. We do not bill scoping time and we do not commit a price until we can defend it.
What does a fixed-fee proposal include?
A concrete list of deliverables, the named senior engineer who will lead the work, a committed timeline, and a single price. We do not hide rate cards in appendices and we do not bill by the hour for delivery.
What happens if the scope changes mid-engagement?
We absorb small changes within the original fee. Material changes get a written change order — a new fixed-fee scope you approve before any new work starts. We do not run scope creep.
Will I work with the same engineer through delivery?
Yes. The senior engineer who scoped your engagement leads delivery. We do not run a sales-team-to-delivery-team handoff and we do not staff junior engineers as primary delivery on managed retainers.
Book a discovery call.
Thirty minutes with a senior engineer. We listen first, scope second, sell last.