A practice for venue tier.
Network architecture and event IT for the rooms where one wrong VLAN means a black screen on national broadcast. MLSE-tier venues. Top-5 Canadian concert promoters. Franchise sports operators. The discipline is segmentation; the schedule is show-day.
Three ways venues buy from us.
Procurement at this tier is rarely "a project." It is a relationship that maps to the building's operational rhythm.
Network & AV Redesign
A fixed-fee architecture engagement: tiered VLAN design, VRF isolation, identity-first crew access, broadcast-tier segmentation, full documentation handoff.
Discuss a redesign →Per-Event Engineering
Senior engineer on load-in through teardown. Production internet, POS segmentation, artist Wi-Fi, ticketing infrastructure, broadcast uplinks, live escalation.
Quote per show →Season Retainer
Annual coverage for venues that run continuously. Quarterly architecture reviews, on-call senior coverage during events, and a named lead engineer who knows the building.
Talk to a senior →What the work looks like.
A documented engagement: MLSE-tier venue, zero-trust redesign, four consecutive major shows shipped post-cutover. Client name withheld; before/after metrics published.
MLSE-tier venue, zero-trust redesign for event week
A flagship Canadian venue runs simultaneous concerts, broadcast feeds, and corporate offices over the same physical network. Pre-engagement, every tier could see every other tier. Post-engagement: segmented networks, identity-first access, AV systems that don't become an attack surface.
- Network segmentation Flat L2 across all tiers VLAN per tier (crew, attendee, broadcast, corporate)
- AV control-plane exposure Reachable from attendee Wi-Fi Isolated VRF, no attendee reachability
- Event-night uptime (post-cutover) — 100% across 4 consecutive major shows
Disciplines, not slogans.
Standards we use as the source-of-truth for venue-tier architecture work.
Common venue questions.
Do you have venue-tier references we can talk to?
Yes. Most of our venue clients are comfortable being a private reference but not a public case study. We can arrange an introduction once we have a scoped engagement on the table.
Can you operate on event-week schedules?
Yes. Our venue engagements are built around the show-day rhythm: design and rehearsal during quiet weeks, on-site senior coverage during load-in, and a written closeout after each event window. Cross-border tour legs supported.
How do you handle the AV-control-plane / IT-network boundary?
Segmentation is not optional. We design VLAN-per-tier architectures with VRF isolation for AV control planes, so a touring console can never be reachable from the attendee Wi-Fi. See our 02-venue-it-redesign case study for a documented example.
Do you work with promoters as well as venues?
Yes. We support top-5 Canadian concert promoters on tour AV brokerage and per-city scope. We also support the franchise sports operators that lease venues for hospitality programmes.
Show day is not the time to find out.
Walk the building with a senior engineer before the next event week. Free, no commitment.